Shipping policy

Last Updated: August 20, 2026

Thank you for shopping with Avenelle Beauty. This Shipping Policy explains how we process and ship orders placed through avenellebeauty.shop.

1. Order Processing

Orders are processed after payment has been successfully received.

Please allow 1–3 business days for order processing before your package is shipped.

Business days generally exclude weekends and holidays.

2. Shipping Times

After your order has been processed and shipped, delivery times may vary depending on your shipping destination, shipping method, carrier, weather, holidays, and other circumstances beyond our control.

Estimated delivery dates are estimates and are not guaranteed.

3. Shipping Confirmation and Tracking

Once your order has shipped, you may receive a shipping confirmation containing tracking information when tracking is available.

Please use the tracking information provided to monitor your package's progress.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Avenelle Beauty is not responsible for delays, failed deliveries, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at +1 (724) 977-3325.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

5. Delayed or Lost Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery processes.

Delays may occur because of weather, holidays, carrier disruptions, incorrect addresses, customs processing, or other circumstances outside our control.

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location. You may also contact the carrier for additional information.

If you need further assistance, contact Avenelle Beauty at +1 (724) 977-3325.

6. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

We may request photographs of the package and product to help us evaluate the issue and determine the appropriate resolution.

7. International Shipping

If international shipping is offered for your order, the customer may be responsible for applicable customs duties, taxes, fees, or other charges imposed by the destination country.

International delivery times may vary because of customs processing and other factors outside our control.

8. Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the destination, order, and available shipping method.

9. Contact Us

If you have questions about shipping or your order, please contact:

Avenelle Beauty
Phone: +1 (724) 977-3325
Website: avenellebeauty.shop

We appreciate your business and thank you for choosing Avenelle Beauty.